Rates vary by counselor
Payments Accepted
Payment is due at time of service. We accept pre-paid checks or most accepted credit/debit cards.
We can provide a superbill for insurance reimbursement upon request.
Broken Appointments
Broken appointments will be charged a half fee upon the first offence and a full fee on any after.
To avoid a broken appointment fee please call to cancel or rescheduled your appointment within 24 hours. Appointments canceled in less than 24 hours will be charged a broken appointment fee.
Insurance
If you wish to submit your claim to insurance you will be able to download a Superbill, complete with your counselor's license information, National Provider ID, Tax ID, billing codes, signature, and payment. You will need to submit this to your insurance for reimbursement for services. Clients are responsible to know and understand their out of network benefits.
No Suprise Act & GFE
Crain Counseling LLC complies with the No Surprise act and will provide all clients with an Good Faith Estimate of Care upon scheduling for services.
Online Virtual Sessions
Online Virtual Sessions will take place through the client portal. Make sure you have a strong internet connection. Make sure your computer is up to date and that you utilize the test session feature prior to your appointment. Our client portal requires the CHROME browser to function best.
Next Steps...
Make an appointment today using our Client Portal.